Email Settings

The following information is intended to assist you with getting started with your LTSG E-mail account. If you have any questions or need further assistance, please contact ithelp@ltsg.edu or call 717-338-3037.

Attention All LTSG Email Users:
Please note these setting have been updated as of 2/25/14. You may continue to use the previous/existing settings if are not experiencing problems, but to ensure greater security for your LTSG e-mail all users are encouraged to migrate to the new settings.

Attention Android Phone Users:
Some problems have been encountered with some Android-based phones connecting over Verizon's 4G network.  If you are unable to send e-mail in these circumstances you may download an alternate email client to your phone such as K-9.  This client does not exhibit the sending problems of the built-in client.

Attention iPhone Users:
When entering the information below you may need to enter the server name first, then try and connect.  It will fail, but you will then have the option to enter advanced settings, at this point you will be able to enter the correct port numbers and security type.

An LTSG e-mail address is normally comprised of the first initial and last name in lower case followed by “@ltsg.edu”, such as John Doe's LTSG E-mail: “jdoe@ltsg.edu”.  The quotation marks are for illustration only.  Do not include quotation marks with your e-mail address.  If your name creates an address which is in conflict with an existing LTSG e-mail account you will be provided with an adapted e-mail address.

Please also note that your account name is your full LTSG e-mail address including the "@ltsg.edu" when logging into e-mail or webmail (webmail.ltsg.edu).

When configuring an e-mail client on a phone or computer use the following settings and configure the account as a POP3 account.
 

Incoming Server Settings
Incoming Server
mail.wideopen.net
Incoming Port Number
995
Security Settings (if Asked)
SSL (Accept all certificates) or
SSL/TLS (Accept all certificates)
Encrypted connection (SSL)
Yes
Username

Full LTSG.edu email address
(ex: jdoe@ltsg.edu)

Outgoing Server Settings
Outgoing Server
mail.wideopen.net
Outgoing Port Number
465
Security Settings (if Asked)
SSL (Accept all certificates) or
SSL/TLS (Accept all certificates)
SMTP Authentication
Yes
Encrypted connection (SSL)
Yes
Username Full LTSG.edu email address
(ex: jsdoe@ltsg.edu)