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Wireless FAQs

Where is wireless internet available at LTSG?

Valentine Hall all floors
Wentz Library third floor, all of main floor and lower level in Luther Room wing.
Singmaster Conference Center
Schmucker House
Refectory
Chapel (will be available when building reopens or shortly thereafter, Fall 2011)

Why doesn't my computer connect to the wireless network now?

Upgrades to LTSG's wireless network where made during the summer of 2011. If you have accessed the network before this change, but have not been able to access it since you will need to recreate your network connection.

If you have a laptop computer or other wireless device you will need to delete the old LTSG wireless network and connect to the new one.

You can delete the old network, from a Windows 7 ( or Vista) Computer, by clicking the start button and in the Search box type "Manage Wireless Networks" and hit enter. A screen will open with a list of Wireless networks you have connected too. Click on the LTSG network and press the delete key. Confirm you want to delete the network. Close that window.

Then connect to the network as you normally would for the first time using the password which is posted on campus.

Why do I have problems with wireless access in class?

Remember the internet, especially wireless access is a shared resource. Please be considerate of other users when you are connected via wireless in the academic buildings.

If you do not need internet access at all for what you are doing with you computer disable or disconnect from the wireless network to free up resources for others.
Limit or avoid non-class related downloads and uploads during class time while connected via wireless.
Do not run software updates while connected to the LTSG wireless, especially during class hours, do this at home or while you are connected via an ethernet cable.
Download class related documents in advance of class, if everyone downloads the same presentation in the middle of class performance will be affected.
Email ithelp@ltsg.edu or call 717-338-3037 to report issues with wireless access. Be sure to include the date, time and location as well as what problems you experienced.